Performance Review

Healthcare Sector

Closing the gap between supply and demand for quality and specialized healthcare is an example of SEDCO’s ability to combine societal benefit with business growth. The Group has invested in Nahdi Medical Company in Saudi Arabia, and Egypt’s Dar Al Fouad Hospital.

Nahdi Medical
Company

Nahdi Medical Company is the MENA region’s largest retail and healthcare pharmacy chain. Its network of 1,150 outlets puts Nahdi pharmacies within five minutes’ reach for 90% of Saudi Arabia’s population.

Yasser Joharji
Founder and Managing Director

“NAHDI IS ALSO FOCUSING ON
E-COMMERCE, ALONG WITH CONTINUOUS EFFORTS TO IMPROVE THE OMNI-CHANNEL PLATFORM THAT PROVIDES GREATER CUSTOMER CONVENIENCE.”

The company was founded in 1986 and in 2004 SEDCO Holding acquired a 50% stake. Since its establishment, Nahdi has driven geographical expansion while increasing its number of stores.

In contribution to the Saudi Vision 2030, Nahdi has leveraged its reach and convenience to launch awareness campaigns about health and wellness, in addition to its mission of providing personalized healthcare services to help create healthier communities across the country.

During 2019, the company opened 78 new pharmacies and worked to expand its presence in the primary healthcare sector. The first Nahdi clinic providing direct patient care opened in the third quarter of 2019 and another is planned to open during 2020.

Currently Nahdi is also focusing on e-commerce, along with continuous efforts to improve the omni-channel platform that provides greater customer convenience. Nahdi Online provides free delivery of medications, cosmetics and everyday essentials across a number of cities including Riyadh and Jeddah.

The company continues to expand other revenue lines, seeking high growth in specialty products, private label arrangements and insurance.

A strategic review is under way to determine Nahdi’s plans for the coming five years and the opportunities presented by recent amendments made by the Ministry of Health to the Law of Pharmaceutical Establishments and Products.

Nahdi is committed to nationalization, creating careers for Saudis at all levels and providing enhanced training to develop future leaders. The Nahdi Academy makes a vital contribution to building employees’ capacity and improving the company’s service levels.

The company aims to enhance the lifestyle of the local community through health, wellness, education and empowerment programs by improving nutrition and fitness. It also supports the management of chronic diseases including diabetes, featuring corners at the busiest Nahdi pharmacies to give advice on effective diabetes management.

Dar Al Fouad
Hospital

Dar Al Fouad is a tertiary healthcare brand specializing in cardiology, cardio-thoracic surgery and organ transplantation. Headquartered in Cairo, the company is the second-largest private hospital group in Egypt, operating two hospitals with a combined capacity of 372 beds, 17 special units, six operational suites, and two pathology labs.

Saad Amin Mahdy
Deputy Chief Executive Officer

“THE CLEVELAND CLINIC AGREEMENT ENSURES CONTINUOUS TECHNICAL, MEDICAL AND ADMINISTRATIVE SUPPORT TO BE PROVIDED BY CLEVELAND, AS WELL AS EXCHANGE PROGRAMS FOR TRAINING PHYSICIANS AND STAFF.”

The company’s original 6th of October University Hospital was the first in Egypt to be accredited by Joint Care International, the gold standard of quality healthcare. In 2020, it will undergo its sixth assessment, marking 15 years of adherence to JCI’s exacting requirements.

JCI has granted separate accreditation to Dar Al Fouad’s stroke unit, the first of its kind in Egypt to achieve this distinction.

The company’s second Cairo facility — Nasr City Hospital, which opened in 2018 — is a state-of-the-art facility with 170 beds. It now also falls under the long-standing collaboration agreement between Dar Al Fouad and the Cleveland Clinic Foundation that ranks as the US leader in cardiology and cardiothoracic surgery.

The agreement ensures continuous technical, medical and administrative support to be provided by Cleveland, as well as exchange programs for training physicians and staff.

In 2020, Dar Al Fouad will continue to focus on its core strategies: to be a regional leader in healthcare services, maintain JCI accreditation, introduce new technology, and retain its talented staff.